Last Updated: January 2026
28X (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
Information We Collect
Information You Provide
When you contact us or engage our services, we may collect:
- Name and contact information (email address, phone number)
- Business name and website
- Project requirements and communications
- Payment information (processed securely through third-party providers)
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general location
- Browser type and device information
- Pages visited and time spent on site
- Referring website or source
We use cookies and similar technologies to improve your experience and understand how our website is used.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about projects, deliverables, and support
- Process payments and maintain business records
- Improve our website and services
- Send occasional updates about our services (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our business (payment processors, hosting providers, email services), bound by confidentiality obligations
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, provide our services, and comply with legal obligations. Project files and communications are typically retained for three years following project completion unless you request earlier deletion.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at the address below.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services following changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
28X Email: hello@28x.co Website: https://28x.co
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Saint Christopher and Nevis.